Delete your
HyperBody account.
You can erase your account and everything attached to it at any time. It takes a minute in the app, or one email if you no longer have access.
In the app
Delete it yourself
- 1Open HyperBody on your phone or at hyperbody.fit and sign in.
- 2Tap your profile picture, then open Settings (on the web app, open Profile).
- 3Scroll to the Account section and tap Delete Account.
- 4Read the warning and confirm. Your account and data are erased immediately and you are signed out.
Deletion is permanent and cannot be undone. If you want a copy of your data first, use Export My Data in the same Settings screen before you delete.
By email
Or ask us to do it
If you cannot sign in, email us from the address linked to your HyperBody account and we will delete it for you. We may ask you to confirm your identity before we proceed.
- Suggested subject
- Delete my HyperBody account
Requests are handled within 30 days, usually much sooner.
What happens
What is deleted, what is kept
Deleted immediately
- Your profile, login and account settings
- All physique photos and form-check videos
- All physique reports and body measurements
- All training plans, workout history and personal records
- All recipes, nutrition preferences and questionnaire answers
- Health data imported from Apple Health, and push notification registrations
Kept, and for how long
- Encrypted backups may hold a copy for up to 90 days, after which it is purged.
- An anonymised record that a deletion took place, with no personal data, so we can prove the request was honoured.
- Payment records that tax law obliges us to keep, held by our payment providers for the legally required period.
Deleting your account does not cancel a subscription bought through Google Play or the App Store. Cancel it in your Google Play or Apple ID subscription settings so you are not charged again. Subscriptions bought on the web are cancelled automatically.
Keep the account
Delete some data instead
You do not have to delete everything. From Settings and the Reports screen you can:
- Delete a single physique report together with its photos
- Disconnect Apple Health, which also removes the health data we hold
- Withdraw consent for health data processing
- Download a full export of your data